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Head - Delivery

Jai boasts over 12 years of experience as an accomplished IT Delivery Leader, driving large customer engagements, process improvements, and delivery excellence through industry best practices. Renowned for fostering trust and long-term partnerships, Jai excels at building and maintaining strong client relationships.

 
A passion for developing and empowering teams fuels Jai’s leadership, demonstrably leading to high performance and consistent customer satisfaction within ServiceNow engagements for the past decade. By implementing impactful value-added services, Jai consistently achieves positive client outcomes. His extensive experience encompasses ServiceNow Functional Consulting, Presales, Solution Architecture, Project Management, and ITSM Processes Consulting, Management, Compliance, and Governance.
 
This diverse background empowers Jai with a comprehensive understanding of complex challenges, enabling him to deliver tailored solutions that guarantee success.