Job Profile: ServiceNow ITOM
Location: Bengaluru/Gurgaon/Pune
Life at IZT
Where growth knows no bounds!
Join the IZT community of rockstar professionals and unleash your potential in a dynamic work environment that prioritizes growth, teamwork, and inventive thinking. We’re all in this together, and we believe every team member is a crucial piece of our puzzle. Our mission? To create a workplace that fuels your progress and creativity.
So, let’s roll out the red carpet and welcome you to the IZT family!
Our Culture
Exceptional Work Environment
Nurtures an Entrepreneurial Spirit
Cultivates Strong Leadership Qualities
Seeks Self-Motivated Individuals
Opportunities as Personal Brand Ambassadors
A Company Driven by Passion for Work
To excel in this role, you should possess the following:
Job Description:
- Must have Power Shell/Shell and Java Script knowledge for use cases development.
- Working knowledge in ServiceNow IT Operations Management Solutions and be able to build or modify custom patterns and trouble shoot.
- Experienced in working with 3rd party integrations
- Should be proficient in CI/CD pipelines
- Ensure accurate discovery and mapping of services into CMDB to maintain data integrity.
- Troubleshoot and resolve issues related to ITOM configurations and processes
- Ensure continuous improvements and optimize the ITOM processes in alignment with the business objectives.
- Strong understanding of ServiceNow ITOM and related workflows.
- Hands-on experience with integrations and API development within ServiceNow
Qualification:
- ServiceNow ITOM Module
- 3rd party integrations
- CMDB/Discovery/Service Mapping/event management
- Certifications – ServiceNow Certified System Administrator, CIS Event Management
Day in the Life of a ServiceNow ITOM
Life as an ITOM developer is a dynamic blend of coding, problem-solving, and optimizing IT systems for efficiency. They work on automating tasks, integrating monitoring tools, and ensuring the smooth operation of an organization’s IT infrastructure. Their day-to-day responsibilities often include scripting, configuring ITOM platforms, and collaborating with other IT teams to troubleshoot and resolve issues quickly. With a focus on minimizing downtime and improving performance, an ITOM developer plays a crucial role in creating a reliable, agile IT environment that supports business continuity.
