Posted 4 months ago
Job Profile: -ServiceNow Lead
Location: Bengaluru/Gurgaon/Pune
To excel in this role, you should possess the following:
- ServiceNow System Administrator Certification
- ServiceNow Implementation Specialist Certification
- Experience working with ServiceNow domains
- CIS / CAD Certification
- Hands on experience on modules like ITSM, Service Portal and Scoped applications
- ServiceNow modules in support of SLA and reporting requirements
- Experience with Agile/SCRUM project management methodologies
- Strong knowledge of ServiceNow and good experience in doing customization in UI Pages / UI
- Macro / Jelly Scripting / JavaScript etc.
- Knowledge of Web Development frameworks like Angular JS / HTML 5 / JQuery / CSS
- Proven ability to work across multiple functional teams in the creation of an application development/support process
Day in the Life of a ServiceNow Lead at IZT
Role Description:
- Design, develop, and implement solutions on the ServiceNow platform.
- Collaborate with cross-functional teams to understand business requirements and translate
- them into technical solutions.
- Customize and configure ServiceNow modules including ITSM, SPM, CSM, HRSD, and ITOM.
- Perform integrations with third-party systems and tools using Spokes and Scripted REST APIs.
- Act as a consultant to develop, design, and own technical solutions on the ServiceNow platform.
- Provide best practices through creative application development expertise to deliver robust
- solutions to our technical clients utilizing the ServiceNow platform.
- Customize and configure the ServiceNow platform effectively.
- Collaborate effectively with both technical and non-technical stakeholders.
Technical Skills:
- 4 – 6 years hands-on experience in ServiceNow
- ServiceNow certifications (CIS and CAD) are mandatory.
- Experience with scripting languages (JavaScript, GlideScript).
- Knowledge of ServiceNow best practices.
- ITIL Knowledge
- Certified in ServiceNow CAD or ServiceNow CIS
- Experience in implementing one or more ServiceNow modules such as ITSM, HRSD, CSM, SPM,
- and ITOM
- Hands-on experience integrating ServiceNow with third-party tools using Spokes and Scripted
- REST APIs
