IT operations management (ITOM) refers to the administration of all technology components and application requirements within an organization. Every organization needs to monitor all IT infrastructure components, including services, apps, storage, networking and connectivity essential in any organization.

  • ITOM helps to increase the proficiency, availability with performance of your enterprise processes and services.
  • ITOM outlines how issues are resolved within an organization as standard practice
  • It streamline hardware, mobile services, software and IT support with defined process
You can implement ITOM in-house or can be outsourced to a Managed Service Provider.

Following are few ways ITOM can help your organization to streamline processes:

Optimal Usage of IT Resources

You will be equipped with the reports of your IT resources with better visibility. This will help your organization to avoid duplication, or underutilizing your resources. ITOM also include support for downsizing, consolidation, virtualization, transforming projects, and the cloud.

Real-Time Visibility / Predict Issues

Real-Time visibility will help you fix business problems fast. With the help of ITOM you can always evaluate your service operations and state of SLA compliance. With improved communication between infrastructure and business services, you can quickly discover and fix service outages, even before they occur.

Optimal Performance

ITOM helps organizations to control their IT infrastructure performance and apps, detect performance issues, and reduce incident-resolution period through multi-platform correlation. ITOM ensure optimal performance by having the capability to evaluate present and past performances in detail. Your organization will be ready to plan for best performance always.

Future Planning

ITOM helps organization by defining achievable goals by forecasting future business requirements. Organizations can streamline IT delivery via service-oriented capacity planning, and budget planning according to their business requirement.

Single Point of Monitoring / Minimize User Impact

Alerts and notifications can be managed based on their priority level from a central point of view. Reduce outages by taking action based on guided recommendations. Now, your organization in a state to investigate root cause of incidents and get the independent, in-depth and actionable insight report based on facts.

Better Communication

With the help of ITOM, streamlined IT processes, you can focus on decision making and future planning that how you want to progress with available resources. ITOM will improve communication not only within organization but also with clients and customers.

Cost Saving

With the help of ITOM you can quickly find root cause of a problem. This will help you to reduce the downtime with less incidents. Reduced downtime will help organization to save cost on valuable billable resources. You can allocate your resources according to your requirement with well-organized budget.

Workflows Automation

IT Operations Management (ITOM) allows to automate workflows on multi-operating systems. It helps to reduce the complexity of IT operations through cross-platform and cross-operating system coverage and reduce the risks.

InputZero is a boutique firm specialising in Enterprise Service Management function. Our energetic ITOM implementation team will help bridge the gap between traditional IT and new agile business initiatives.

Reach out to our sales department today at, to know how we can help you streamline your IT processes.